Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you (“you”, “your”) and AlphaLab-AI FZ-LLC, a free-zone limited liability company registered in the Ras Al Khaimah Free Trade Zone, United Arab Emirates, with its registered office at the RAK Free Trade Zone, Ras Al Khaimah, United Arab Emirates (“AlphaLab-AI”, “we”, “our”, “us”).

The Terms govern your use of alphalab-ai.com and any of our software, subscriptions, documentation, APIs, and other services (together, the “Service”).

By creating an account, downloading our software, subscribing to a plan, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

AlphaLab-AI develops and distributes trading software (including MetaTrader Expert Advisors), risk-management utilities, and educational content intended to support self-directed retail traders running automated systems.

AlphaLab-AI is not a broker, dealer, asset manager, investment adviser, financial planner, or fiduciary. We do not hold client funds, place trades on your behalf, manage portfolios, or operate as a financial intermediary of any kind. All orders are placed through your own account at a third-party broker you select. We are not affiliated with MetaQuotes Software Corp.

Nothing on the Service — including AI-generated explanations, the Risk Profiler, backtest reports, product recommendations, or communications from us — constitutes investment, financial, tax, legal, or other professional advice, a recommendation to buy or sell any financial instrument, or a solicitation to enter into any transaction. You are solely responsible for your trading decisions.

You may use the Service only if all of the following are true:

• You are at least 18 years old.
• You have the legal capacity to enter into binding contracts under the law applicable to you.
• You are not resident in, located in, or accessing the Service from any jurisdiction where the use of automated trading software, contracts for difference, leveraged FX products, or the operations of AlphaLab-AI are prohibited or restricted.
• You are not on any sanctions, embargo, or watchlist maintained by the United Nations, European Union, United Kingdom, United States, or United Arab Emirates.

We may refuse, suspend, or terminate access to the Service at any time if we have a reasonable basis to believe these conditions are not met.

To use most features of the Service, you create an account. You agree to:

• Provide accurate, current, and complete information.
• Maintain the security of your account credentials. We strongly recommend enabling two-factor authentication.
• Notify us promptly at security@alphalab-ai.com of any suspected unauthorised access or use of your account.
• Use the Service only through your own account.

You are responsible for all activity that occurs under your account, except for losses caused by our breach of these Terms or by a confirmed account compromise notified to us in good time.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service, including any Expert Advisor or other software made available under your subscription or one-off purchase, solely for your personal trading activities.

The licence does not include the right to: (a) resell, sublicense, distribute, or redistribute the software; (b) use the software for any commercial purpose other than your own self-directed trading; (c) modify, reverse-engineer, decompile, or attempt to extract the source code of the software (except to the extent local law expressly permits); (d) remove or alter any proprietary notices; or (e) use the Service to build a competing product.

All intellectual property rights in the Service remain with AlphaLab-AI or our licensors.

You must not:

• Violate any applicable law, regulation, or third-party right.
• Use the Service to engage in market manipulation, fraud, money laundering, terrorism financing, or any activity prohibited by the rules of any broker, prop firm, exchange, or regulator.
• Attempt to gain unauthorised access to the Service, other accounts, or our supporting infrastructure.
• Probe, scan, or test the vulnerability of any system or network without prior written authorisation.
• Use any automated means (scraping, crawling, bots) to access the Service in a way that imposes an unreasonable load on our infrastructure.
• Share, resell, or transfer your account credentials.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Interfere with, disrupt, or circumvent any feature of the Service.

Our Expert Advisors run on third-party platforms (MetaTrader 4 / 5) connected to third-party brokers and, in some cases, third-party prop firms. We do not control those third parties. Their terms, fees, execution policies, withdrawal rules, and regulatory status are independent of our Service.

We may link to or recommend specific brokers, prop firms, or infrastructure providers (e.g. VPS). Some of these links are affiliate links and we may receive compensation if you sign up via them. We disclose this on every linked page and on our Affiliate Disclosure. Our affiliate relationships do not affect the editorial criteria we apply to recommend third parties.

Some features of the Service are made available under paid subscriptions or one-off purchases (each, a “Plan”). The price, billing cycle, included features, and any usage limits for each Plan are displayed at the point of purchase and incorporated into these Terms by reference.

Unless otherwise stated, subscriptions renew automatically at the end of each billing cycle at the then-current price. You may cancel auto-renewal at any time from your account; the cancellation takes effect at the end of the current billing cycle.

All prices are exclusive of taxes unless stated otherwise. You are responsible for any taxes, duties, or charges that may apply to your purchase in your jurisdiction.

We use third-party payment processors (e.g. Stripe). When you submit payment information, you authorise us and our payment processor to charge the amount due to your payment method.

We may offer free trials of certain Plans. The duration and conditions of any trial are stated at sign-up. Unless we say otherwise, you must provide a payment method to start a trial and we will begin charging the standard subscription fee at the end of the trial period unless you cancel before then.

Refund eligibility, the prorata calculation we apply to mid-cycle cancellations, and the specific rules for one-off Expert Advisor licences are set out in our Refund Policy, which forms part of these Terms.

Parts of the Service include AI-generated content (risk-profile explanations, software configuration suggestions, educational summaries). AI features are decision-support tools, not personalised advice. They can be wrong, incomplete, or out of date. You must verify any AI-generated suggestion against your own judgement, the underlying backtest data, and where appropriate, a regulated professional.

We do not warrant that AI output is accurate, fit for any particular purpose, or free from bias.

Backtests, forward-tests, and any simulated performance data we publish are computed against historical or synthetic data using a documented methodology. They are subject to spread, slippage, execution-quality, and survivorship-bias limitations that real trading does not avoid.

Past performance — whether live, simulated, or hypothetical — is not indicative of future results. No representation is made that any account will or is likely to achieve profits or losses similar to those shown.

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, AlphaLab-AI disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and continuity of service.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that defects will be corrected. We do not warrant that the Service will produce any particular trading outcome, financial result, or compliance with any specific prop-firm rule.

To the maximum extent permitted by law, in no event will AlphaLab-AI, its officers, employees, agents, or licensors be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for loss of profits, loss of trading opportunities, loss of capital, loss of data, business interruption, or any other commercial damages or losses, even if AlphaLab-AI has been advised of the possibility of such damages.

Our aggregate liability arising out of or relating to these Terms or the Service is capped at the greater of (a) one hundred United States dollars (USD 100) or (b) the total fees you paid to AlphaLab-AI in the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death, personal injury caused by negligence, fraud, or fraudulent misrepresentation.

You agree to indemnify, defend, and hold harmless AlphaLab-AI and its officers, employees, and agents from and against any claim, demand, loss, liability, damage, or expense (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your use of the Service in violation of any law, regulation, or third-party right; (c) your trading activity; or (d) your interaction with any third-party broker, prop firm, or platform.

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if we reasonably believe you have breached these Terms, used the Service unlawfully, or created a risk of liability or harm to us, our users, or third parties.

You may terminate your account at any time by deleting it from your data settings. Termination by you does not entitle you to a refund except as set out in our Refund Policy.

Sections that by their nature should survive termination (intellectual property, warranty disclaimers, limitation of liability, indemnification, governing law) will survive.

Our collection, use, and disclosure of personal data is described in our Privacy Policy, which forms part of these Terms.

We may update these Terms from time to time. If a change is material (for example, a new restriction on use, a change to the limitation-of-liability cap, or a change to governing law), we will notify you by email at least thirty (30) days before the new Terms take effect, and we will update the “Last updated” date at the top of this page.

Continued use of the Service after the new Terms take effect constitutes acceptance. If you do not accept the new Terms, your remedy is to stop using the Service and, if applicable, request a prorata refund per our Refund Policy.

These Terms are governed by the laws of the United Arab Emirates as applied in the Ras Al Khaimah Free Trade Zone, without regard to conflict-of-laws principles.

Any dispute, controversy, or claim arising out of or relating to these Terms, including the existence, validity, breach, or termination thereof, will be referred to and finally resolved by arbitration administered by the Dubai International Financial Centre — London Court of International Arbitration (DIFC-LCIA) Arbitration Centre under its Arbitration Rules. The seat of arbitration will be the DIFC. The language of arbitration will be English. The arbitration award will be final and binding.

Nothing in this section prevents either party from seeking interim injunctive relief from any court of competent jurisdiction.

Entire agreement. These Terms, together with our Privacy Policy, Refund Policy, Cookie Policy, Affiliate Disclosure, and any order document referenced at the point of purchase, constitute the entire agreement between you and AlphaLab-AI regarding the Service and supersede any prior agreement.

Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force.

No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Assignment. You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Notices. We may send notices to the email address on your account. You may send notices to us at legal@alphalab-ai.com.

AlphaLab-AI FZ-LLC
RAK Free Trade Zone
Ras Al Khaimah, United Arab Emirates
Legal: legal@alphalab-ai.com
Support: support@alphalab-ai.com
Privacy: privacy@alphalab-ai.com